Activity 11.4: User Services Design
In this activity, you will participate in an instructor-led class discussion about
the issues associated with designing the user services layer for a business
After completing this activity, you will be able to:
Articulate issues of designing user services.
Before You Begin
This activity is a class discussion.
There are no prerequisites for this activity.
The Ferguson and Bardell, Inc. case study.
Time to complete this activity: 10 minutes
102 Activity 11.4: User Services Design
Exercise 1: Identify user services design considerations
Identify the considerations involved in designing the user services
1. Consider how the Ferguson and Bardell, Inc. application might be deployed.
2. As a class, discuss how the user services should be designed and
The instructor will write your answers on a flip chart.