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Đề cương trắc nghiệm Hành Vi Tổ Chức (Organizational Behavior) CHƯƠNG 18

Chapter 18: Employee Relationship and
Career Dynamics

18-1. Free agents
a. are over achievers but underemployed.
b. are full-time employees.
c. incur no costs or drawbacks.
d. are permanent employees to many firms at once.
e. are part of the contingent workforce.
The question was not answered. The correct answer is "e".
18-2. The __________ is an individual's beliefs about terms and
conditions of a reciprocal exchange agreement between him/herself and
another party.
a. mission statement
b. physiological contract
c. psychological dialogue
d. psychological contract
e. free agent contract
The question was not answered. The correct answer is "d".



18-3. All of these are contract characteristics except
a. personality depth.
b. focus.
c. time frame.
d. stability.
e. tangibility.
The question was not answered. The correct answer is "a".
18-4. Which of these characteristics describe relational contracts?
a. Well-defined
b. Static
c. Closed-ended
d. Pervasive
e. Economic
The question was not answered. The correct answer is "d".
18-5. __________ is a(n) __________ relationship in organizations.
a. Knowledge-based; organizational
b. Identification-based; selection
c. Calculus-based; trust
d. Financial-based; personal
e. None of these.


The question was not answered. The correct answer is "c".
18-6. __________ is an emerging psychological contract.
a. Life-long employment
b. Employability
c. Underemployment
d. Unionization
e. All of these are emerging.
The question was not answered. The correct answer is "b".
18-7. Organizational socialization is a process of both learning and
a. analyzing.
b. conforming.
c. stabilizing.
d. employing.
e. change.
The question was not answered. The correct answer is "e".
18-8. Which of these is not a content dimension of organizational
socialization.
a. History
b. Politics


c. People
d. Scope
e. Language
The question was not answered. The correct answer is "d".
18-9. Much of the socialization process occurs
a. before the first day of work.
b. on the first day of work.
c. during the first week of work.
d. after the first week of work.
e. after the individual is established in the job.
The question was not answered. The correct answer is "a".
18-10. Employers and job applicants distort their perceptions of the
psychological contract through the process of
a. role management.
b. encounter.
c. post-decisional justification.
d. realistic job previews.
e. boundaryless careers.
The question was not answered. The correct answer is "c".


18-11. Organizational socialization affects all of these except
a. turnover.
b. organizational commitment.
c. environmental analysis
d. individual performance.
e. All of these.
The question was not answered. The correct answer is "c".
18-12. Which of the following are not usually involved in the
socialization process?
a. Co-workers in other departments
b. Supervisors
c. Spouses and immediate family
d. Team members working with the new hire
e. All of these are involved.
The question was not answered. The correct answer is "c".
18-13. A career is
a. a sequence of work-related experiences.
b. a specific path set upon graduation.
c. free agent movement in one firm.


d. simply a vertical movement in one firm.
e. complete when you are unemployed.
The question was not answered. The correct answer is "a".
18-14. __________, a career development scholar, developed a(n)
__________.
a. Glenn Miller; organizational development chart
b. John Holland; theory of occupational success
c. Ana Witherow; theory of organizational success
d. Michael Driver; theory of occupational choice
e. John Driver; model of influences
The question was not answered. The correct answer is "b".
18-15. All of these categories are part of Holland's hexagonal model
except
a. conventional.
b. realistic.
c. passive.
d. artistic.
e. social.
The question was not answered. The correct answer is "c".


18-16. Today, lateral career development is encouraged because
a. tall structures are being flattened.
b. team-based employee involvement is increased.
c. an emphasis on competency rather than job status.
d. many employees are not fulfilling their personal needs in different
jobs.
e. All of these.
The question was not answered. The correct answer is "e".
18-17. One explanation for the rise in boundaryless careers is that
a. people enjoy job changes.
b. many psychological contracts have shifted from job security to
employability.
c. lower unemployment is causing longer employment contracts.
d. there are very few people with the technical know how.
e. All of these.
The question was not answered. The correct answer is "b".
18-18. __________ is the worlds largest employer.
a. General Motors
b. IBM
c. Coca-Cola


d. Manpower Inc.
e. Job Direct.com
The question was not answered. The correct answer is "d".
18-19. The main reason for the growing contingent workforce is that
a. it provides companies with greater numerical and skill flexibility.
b. the affirmative action and EEOC mandate it.
c. permanent employees prefer rotational social interactions with free
agents.
d. it gives permanent employees the run for their job security.
e. All of these.
The question was not answered. The correct answer is "a".
18-20. A(n) __________ with the contingent workforce is __________.
a. advantage; it provides economic benefits
b. concern; the ignorance of organizational behavior
c. concern; the transactional psychological contract
d. concern; they feel more stress than permanent workers
e. All of these.
The question was not answered. The correct answer is "e".


TRUE or FALSE

18-1. Psychological contracts exist for people with fixed term written
contracts, but not for permanent employees with no written contract.
True / False
The question was not answered. The correct answer
is "False". (Coaching responses are only available for answered
questions)
18-2. Employees with a transactional psychological contract are more
willing to change employment conditions than if they have a relational
contract.
True / False
The question was not answered. The correct answer
is "False". (Coaching responses are only available for answered
questions)
18-3. Calculus-based trust is more stable than knowledge-based trust.
True / False


The question was not answered. The correct answer
is "False". (Coaching responses are only available for answered
questions)
18-4. Employees shift from a relational to a transactional psychological
contract as they lose trust in their employer.
True / False
The question was not answered. The correct answer
is "True". (Coaching responses are only available for answered
questions)
18-5. Generation-X employees adjust more readily and willingly to
employability.
True / False
The question was not answered. The correct answer
is "True". (Coaching responses are only available for answered
questions)
18-6. Free agent careers occur when employees contract their time and
competencies to different companies.
True / False


The question was not answered. The correct answer
is "True". (Coaching responses are only available for answered
questions)
18-7. The largest group of contingent workers have a high motivation
and a high ability to secure permanent employment.
True / False
The question was not answered. The correct answer
is "False". (Coaching responses are only available for answered
questions)
18-8. Pre-employment socialization, role management and post
employment analysis are the three stages of organizational socialization.
True / False
The question was not answered. The correct answer
is "False". (Coaching responses are only available for answered
questions)
18-9. Realistic job previews reduce turnover and increase job
performance.
True / False


The question was not answered. The correct answer
is "True". (Coaching responses are only available for answered
questions)
18-10. Reality shock is a condition that occurs during pre-employment
socialization.
True / False
The question was not answered. The correct answer
is "False". (Coaching responses are only available for answered
questions)
18-11. Holland's theory of occupational choice states that career success
occurs when people are able to work in all six work environments.
True / False
The question was not answered. The correct answer
is "False". (Coaching responses are only available for answered
questions)
18-12. In Holland's theory of occupational choice, someone with low
differentiation is aligned with several occupational types or "themes".
True / False


The question was not answered. The correct answer
is "True". (Coaching responses are only available for answered
questions)
18-13. Today, firms are defining career success laterally, rather than
hierarchically.
True / False
The question was not answered. The correct answer
is "True". (Coaching responses are only available for answered
questions)
18-14. A boundaryless career refers to situations where employees are
able to transfer to any other department or region within the
organization.
True / False
The question was not answered. The correct answer
is "False". (Coaching responses are only available for answered
questions)



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