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TOEIC 4 Có Đáp Án ở cuối giáo trình

FOREWORD
This textbook is compiled to meet the needs of students systemizing the knowledge
about English learned in TOEIC 1, TOEIC 2, and TOEIC 3 together with upgrading
their basic English knowledge and practicing skills in Listening, Speaking, Reading,
and Writing in order to not only equip students with the ability to communicate and
use English in the learning and working environment but build a solid foundation for
TOEIC 5 as well.
Hopefully, after completing TOEIC 4, students can achieve TOEIC test scores within
the range of 350-400.
We are aware of the deficiencies that remain in the textbook in spite of the efforts to
make it an efficient aid in the study of TOEIC course. Needless to say, the compilers
will be greatly indebted for all constructive feedbacks sent to the General English
Department via generalenglishdept@lhu.edu.vn.

i


TABLE OF CONTENTS
Page
FOREWORD ............................................................................................... i
TABLE OF CONTENTS ............................................................................ ii

TEACHING PLAN .................................................................................... iii
END-OF-TERM TEST FORMAT ........................................................... iv
GUIDED STUDY
UNIT 1 .................................................................................................. 01
UNIT 2 .................................................................................................. 08
UNIT 3 ................................................................................................. 15
UNIT 4 .................................................................................................. 22
UNIT 5 ................................................................................................. 29
UNIT 6 ................................................................................................. 36
UNIT 7 ................................................................................................. 43
UNIT 8 ................................................................................................. 50
UNIT 9 ................................................................................................. 56
UNIT 10 ............................................................................................... 62
UNIT 11 ............................................................................................... 68
UNIT 12 ............................................................................................... 74
UNIT 13 ............................................................................................... 80
UNIT 14 ............................................................................................... 86
UNIT 15 ................................................................................................ 92
SELF-STUDY
END-OF-TERM SAMPLE TEST ......................................................... 100
TOEIC PRACTICE TEST ..................................................................... 117
ANSWERS FOR END-OF-TERM SAMPLE TEST ........................... 161
ANSWERS FOR TOEIC PRACTICE TEST ...................................... 162
TOEIC TEST SCORE CONVERSION TABLE ................................. 163
GLOSSARY ............................................................................................. 164
REFERENCES ........................................................................................ 171
ii


TEACHING PLAN
TOEIC PREPARATION COURSE
TOEIC 4 (15 weeks x 4 periods = 60 periods)
SECTION 1

WEEK

UNIT

SECTION 2


SECTION 3

GRAMMAR AND READING COMPREHENSION
LISTENING

SPEAKING
VOCABULARY &
GRAMMAR

INCOMPLETE
TEXTS

READING
COMPREHENSION

1

UNIT 1

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

TOPIC 4.1
Presentation,
Discussion, Q & A

2

UNIT 2

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

TOPIC 4.2
Presentation,
Discussion, Q & A

3

UNIT 3

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

TOPIC 4.3
Presentation,
Discussion, Q & A

4

UNIT 4

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

TOPIC 4.4
Presentation,
Discussion, Q & A

5

UNIT 5

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

TOPIC 4.5
Presentation,
Discussion, Q & A

6

UNIT 6

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

TOPIC 4.6
Presentation,
Discussion, Q & A

7

UNIT 7

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

TOPIC 4.7
Presentation,
Discussion, Q & A

8

UNIT 8

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

Speaking Test
(in pairs)

9

UNIT 9

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

Speaking Test
(in pairs)

10

UNIT 10

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

Speaking Test
(in pairs)

11

UNIT 11

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

Speaking Test
(in pairs)

12

UNIT 12

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

Speaking Test
(in pairs)

13

UNIT 13

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

Speaking Test
(in pairs)

14

UNIT 14

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

Speaking Test
(in pairs)

15

UNIT 15
and
Review

PART 1, 2, 3, 4

PART 5

PART 6

PART 7

- Class attendance and
self-study results
announced
- Submission of scoresheets with students’
signatures to the General
English Department

iii


END-OF-TERM TEST FORMAT
At the end of the term, students will take a speaking test and a multiple choice test
which lasts 70 minutes and consists of 2 sections with 7 parts as follows:
SECTION A: LISTENING: 40 Questions (5.0 marks) – Listen just one time
PART 1: Picture Description:

04 Questions

PART 2: Questions and Responses:

12 Questions

PART 3: Short Conversations:

12 Questions

PART 4: Short Talks:

12 Questions

SECTION B: GRAMMAR AND READING COMPREHENSION: 40 Questions (5.0 marks)
PART 5: Grammar and Vocabulary:

20 Questions

PART 6: Incomplete Texts:

09 Questions

PART 7: Reading Comprehension:

11 Questions

TOTAL NUMBER OF QUESTIONS:

iv

80 (0.125 MARK/CORRECT ANSWER)


GUIDED STUDY


2


UNIT 1
SECTION 1: LISTENING
PART 1: Picture Description
Choose the statement that best describes what you see in the picture.
1. (A) (B) (C) (D)

2. (A) (B) (C) (D)

3. (A) (B) (C) (D)

PART 2: Questions and Responses
Listen to the questions and choose the best answer.
4. (A)

(B)

(C)

5. (A)

(B)

(C)

6. (A)

(B)

(C)
1


PART 3: Short Conversation
Choose the best answer to each question.
7. How long did it take Larry to find his files?
(A) 20 minutes
(B) A couple of hours
(C) One day
(D) Two days
8. Where did he leave the files yesterday?
(A) In Lieberman's office
(B) Under a pile of other papers
(C) Under his desk
(D) In the restroom
9. What is the speakers' attitude toward Larry?
(A) Disapproving
(B) Delighted
(C) Indifferent
(D) Compassionate

PART 4: Short Talk
Choose the best answer to each question.
10. Who is most likely speaking?
(A) An athlete
(B) A rental manager
(C) A building tenant
(D) A building caretaker
11. What does the speaker say about the building?
(A) Most of the tenants are famous athletes.
(B) There are presently no units available for rent.
(C) It is located next to the waterfront.
(D) The sports center is closed for the time being.
12. According to the speaker, which of the following is NOT available to the
residents?
(A) An indoor sauna
(B) Tennis courts
(C) Squash courts
(D) A swimming pool

2


SECTION 2: GRAMMAR AND READING COMPREHENSION
PART 5: Vocabulary and Grammar
Choose the correct word or phrase marked A, B, C, or D to complete each sentence.
13. The doctor’s office will only refund fifty percent of the processing fee for patients
who fail to …………… their appointments.
A. arrive

B. hold

C. keep

D. meet

14. As consumer demand for organic foods ……………, farmers are more often
choosing to switch from using artificial growing aids to more natural methods.
A. constructs

B. admits

C. increases

D. denies

15. Accounts Receivable is …………… part of the Financial Department and must
present its weekly reports at the departmental meetings.
A. official

B. officiate

C. officious

D. officially

16. The two sides were no closer to a final …………… at midnight than they were at noon.
A. agreement

B. agreeable

C. agree

D. agreed

17. Our union representative …………… members that our rights would be defended.
A. assured

B. assuredly

C. assurance

D. assure

18. The company was looking for highly motivated people when it …………… its
branch office.
A. expand

B. expanding

C. expanded

D. was expanded

19. The museum is …………… closed for structural repairs and will reopen at the
beginning of next month.
A. late

B. highly

C. currently

D. calmly

20. We take great …………… in announcing that our company has obtained a good
reputation in the international market.
A. please

B. pleased

C. pleasure

D. pleasant

21. …………… speaking, some caffeine helps people stay up late and concentrate on
their tasks.
A. General

B. Generally

C. Generalize

D. Gene

22. Admiral Cruise remains …………… to a safe and healthy cruise environment for
all its tourists.
A. committing

B. commitment

C. committee

D. committed

3


PART 6: Incomplete Text
Choose the best word or phrase marked A, B, C, or D for each blank.
Questions 23-25 refer to the following letter.
Mark Reynolds
Director, Reynolds' Consulting
Level 9, Ford Building, 124 Oak Street
Queens, Cincinnati
Dear Mr. Reynolds,
I am currently contacting all of Cadey Cleaning Services' existing clients to inform
…………… of an upcoming change.
23. A. they
B. them
C. their
D. themselves
As of July 15, I will be taking over the management of the company. I hope that we
can have a positive business relationship for many years to come.
I understand that you are a long-time client of Cadey's, and I would like to assure
you that you have nothing to worry about. In the near future, we will continue to
provide you with cleaning services …………… the same conditions according to your
24. A. through
B. over
C. under
D. beyond
agreement with the previous owner. There is a chance that we may …………… introduce
25. A. suddenly
B. gradually
C. randomly
D. abruptly
changes to a variety of policies over the course of time. However, I promise that we
will not do anything without advance warning.
Please contact me at 09-876-8812 if you have any issues you would like to discuss.
Warm regards,
Ranjeet Prakesh
Owner/Operator, Cadey Cleaning Services

4


PART 7: Reading Comprehension
Choose the best answer marked A, B, C, or D to each question.
Questions 26-27 refer to the following information.

NOVA ELECTRONICS, INC.
www.nova.com
Dear Customer,
In an effort to conduct our mission to serve you better, we would like to elicit your
honest responses through the following questions.
1. How often do you buy products from us?
2. Which item do you like most?
3. Are you impressed by our products?
4. Do our products give you comfort and convenience?
5. Do you think our products are user-friendly?
6. Do our services satisfy you?
7. Are our sales assistants friendly and approachable?
8. Do you think our products are durable?
9. Are our products environmentally friendly?
10. Have you ever convinced your friends to buy our products?
We always value our customer relationships. For example, we gave $1,000 worth of
gift certificates to Ms. Amanda Finn, one of our customers, for winning in the raffle
draw during our quarterly 3-day sale last month. Therefore, we encourage you to
purchase our products to get raffle coupons which can give you a chance to become a
winner.
Also, if you want to know more about our products, we would like to invite you to our
product orientation every Saturday at 3 p.m. In the seminar, we distribute product
brochures, product samples to selected participants, and also free membership cards.
Thank you very much for your precious responses.
26. Why was this information given?
A.
B.
C.
D.

To recommend something to clients
To get some comments from customers
To replace a damaged product with a new one
To award somebody a cash prize

27. Which of the following could one of the selected customers receive from the
company?
A.
B.
C.
D.

A product brochure
A kit to fix broken products
A gift certificate
A free membership card
5


Questions 28-30 refer to the following e-mail.
TO: “Carlo Mayr”
FROM: “Jenny Mirth”
DATE: December 17
SUBJECT: Maintenance of cleanliness
As president, I conduct regular inspection in the different sections in our company.
Based on my observation, I found that some working areas were extremely messy.
There were many papers and documents left untidy, particularly near the printer.
Even though I know most of the employees are so busy preparing monthly reports, you
must get your documents printed by using our networking printers right away.
However, some of the printed papers are being left piled around the printing area, so I
would like to comment that one of the ways to improve our employee productivity is
maintaining the workplace as tidy and well-organized as possible.
If we are working in an organized environment, we can perform our work effectively
and efficiently, so I request that you encourage the section chiefs and employees to do
their job as responsible employees of the company. I would like to thank you and the
employees for the time they will spend in organizing your work area.
28. What is the problem mentioned in the e-mail?
A.
B.
C.
D.

Employees are not working.
The company’s working area was not organized.
Some staff members could not finish their documents and reports.
Different section chiefs did not receive the president’s memo.

29. What was being asked by Ms. Mirth to the employees?
A.
B.
C.
D.

To change the reporting system in the office
To clean the printer as regularly as possible
To collect scattered papers around the printer
To have a general cleaning throughout the whole building

30. Why did Ms. Mirth express her gratitude to Carlo Mayr?
A.
B.
C.
D.

6

To encourage him to perform what she requested
To personally thank him for the work done
To encourage employees to prioritize their work continually
To persuade him to submit their reports promptly


SECTION 3: SPEAKING
TOPIC 4.1
GENDER ROLES

Suggested Questions
1. Do a mother and a father have the same responsibilities to their family? Why /
Why not?
....................................................................................................................................
2. Should boys and girls be brought up differently? Why / Why not?
....................................................................................................................................
3. What kinds of jobs can women do better than men and vice versa?
....................................................................................................................................
4. Do you think that life was harder for women in the past? Why / Why not?
....................................................................................................................................
5. In your home, who does the cooking, cleaning and household chores? Why?
...................................................................................................................................
6. Who is the bread winner in your family?
....................................................................................................................................
7. When a man and a woman communicate with each other, who does most of the
talking? What makes you think so?
...................................................................................................................................
8. Can a man and a woman be only close friends? Why / Why not?
...................................................................................................................................
9. Are there different barriers for men and women at work? Why / Why not?
....................................................................................................................................
10. How do you interpret the proverb, “Man makes house, woman makes home”?
...................................................................................................................................
7


UNIT 2
SECTION 1: LISTENING
PART 1: Picture Description
Choose the statement that best describes what you see in the picture.
1. (A) (B) (C) (D)

2. (A) (B) (C) (D)

3. (A) (B) (C) (D)

PART 2: Questions and Responses
Listen to the questions and choose the best answer.
4. (A)

(B)

(C)

5. (A)

(B)

(C)

6. (A)

(B)

(C)

8


PART 3: Short Conversation
Choose the best answer to each question.
7. How many paperclips does the woman want?
(A) 3
(B) 8
(C) 12
(D) 20
8. Where can the woman find paperclips?
(A) In a drawer of Brian's desk
(B) Next to the folders
(C) In Chris's office
(D) In the storage room
9. Who is most likely in charge of inventory?
(A) Brian
(B) The man
(C) The woman
(D) Chris

PART 4: Short Talk
Choose the best answer to each question.
10. What kind of advice is this?
(A) Where to go
(B) What to do
(C) When to travel
(D) How to save money
11. What times does the man suggest staying inside?
(A) 12 a.m. and 2 p.m.
(B) 11 a.m. and 3 p.m.
(C) 12 a.m. and 3 p.m.
(D) 11 a.m. and 2 p.m.
12. What does the man recommend doing?
(A) Buying sunscreen
(B) Eating tropical fruits
(C) Changing your hair color
(D) Going on vacation
9


SECTION 2: GRAMMAR AND READING COMPREHENSION
PART 5: Vocabulary and Grammar
Choose the correct word or phrase marked A, B, C, or D to complete each sentence.
13. …………… that shops at the downtown bookstore is satisfied with its large
selection of foreign-language and other hard-to-find volumes.
A. Whoever

B. However

C. Everyone

D. Whenever

14. If we want to …………… competitive in today’s multimedia markets, we need to
come up with a logo that is both stylish and intriguing.
A. resign

B. remain

C. reveal

D. return

15. Millions of television viewers will …………… know the results of one of the most
important government elections in history.
A. yet

B. soon

C. already

D. still

16. If you …………… your reservation 48 hours in advance, you will not be billed.
A. will cancel

B. cancellation

C. cancel

D. canceled

17. I don’t feel any …………… to give my boss more than two weeks’ notice
when I leave.
A. oblige

B. obligatory

C. obliged

D. obligation

18. Mr. Wilson …………… on the school board for fifteen years by the time he retires.
A. has been served
C. has served

B. had served
D. will have served

19. The smell of flowers and food can surprisingly …………… her vivid imagination
and creativity.
A. to stimulate

B. stimulating

C. stimulated

D. stimulate

20. Since the sales figures were lower than expected, we do not …………… any
improvement in the overall results.
A. add

B. think

C. anticipate

D. remain

21. Troubles with efficient operations have …………… arisen when printing a
number of documents.
A. evident

B. evidence

C. evidently

D. evidential

22. All the audience …………… to the speaker who addressed the influence of the
recycling project.
A. listened

10

B. told

C. paid

D. attended


PART 6: Incomplete Text
Choose the best word or phrase marked A, B, C, or D for each blank.
Questions 23-25 refer to the following notice.
Customers of Lee's Car Repair Center
Lee's Car Repair Center is moving to the Forbes Complex at 112b Morningside Drive.
We have decided to move premises because the …………… at the Forbes Complex is
23. A. site
B. direction
C. situation
D. posture
much larger than our current one. With more room, we can add more advanced
facilities, and vehicle repairs can be completed more efficiently. We hope that you
understand our reasons for …………… and we apologize for any inconvenience
24. A. renovating
B. removing
C. relocating
D. rescheduling
customers might experience during our brief closure.
The new Forbes Complex center …………… open for operation on Saturday, July 12.
25. A. has been
B. would be
C. will be
D. was being
We hope to provide you with excellent service again soon.
Thank you.
The Management, Lee's Car Repair Center

11


PART 7: Reading Comprehension
Choose the best answer marked A, B, C, or D to each question.
Questions 26-30 refer to the following e-mail and reply.
To: Rob Johnson [rjohnston@network.com]
From: Gerald Mills [gmills@network.com]
Subject: Employee absenteeism
Rob,
The company is going to institute a new absenteeism policy next year, but they want to
try some pilot programs around the country to see which one works the best. The
program they want your branch to use is called the bankable-sick-day program.
What happens is, for every month that an employee is not absent from work, they get
to bank 8 more hours of vacation time. This is up to a total of 40 hours, or one extra
week in vacation. If a person is sick then they lose not only their pay for that particular
day but also the opportunity to bank an extra vacation day for that month.
Attached is some more reading material on this program and the official policy
addenda. We are planning on starting this program on the first day of May, and it will
run until the end of April, next year.
By watching to see which program proves to be the most effective at eliminating or
decreasing absenteeism, we will know which one to adopt permanently. If you have
any questions about this program, you can either contact me by e-mail, or give me a
call at (677) 455-8975.
Sincerely,
Gerald Mills
Vice President of Human Resources
Alliance Networking

12


To: Gerald Mills [gmills@network.com]
From: Rob Johnson [rjohnston@network.com]
Subject: The new absenteeism policy
Dear Gerald,
I received your e-mail and I read over all of the policy information in your attachment.
I think I understand most of what you want our branch to do, but I have a few questions.
First, what happens if an employee is late? Should that be treated as in the old policy
of just docking the employee for as many minutes as they are late, or is there
something new that should be done?
Secondly, there are a few employees working at this branch which we have discussed
in the past who have some severe absenteeism problems. We have not been able to
dismiss them because they have not gone so far as to break our company’s termination
limit. I am assuming that because we want to test this policy we are just going to let
them continue on as usual to see if their behavior changes.
I am planning on having a meeting with people on March 20th to tell them about the
new policy and answer any of their questions at that time. That way I believe we will
be all ready for the May 1st start date.
Yours truly,
Rob Johnston
Director
Atlanta Branch
26. According to the first e-mail, what is the company going to try?
A. Different vacation dates
B. Some new pilot programs
C. New training policies
D. A new bank
27. What was NOT mentioned about the new policy in the first e-mail?
A. When to have a meeting on it
B. When the policy will go into effect
C. How vacation time can be increased
D. The limits of bankable vacation time
28. When is Rob planning on having a meeting?
A. March 20th
B. April 30th
C. May 1st
D. May 31st
29. What is Rob unsure about?
A. When to start the program
B. Where to find policy material
C. How to treat late employees
D. How to bank vacation days
30. What does Rob assume that the company wants to learn about the policy?
A. How many vacation days it will provide
B. When employees will call in sick again
C. Which employees will not want to follow this policy
D. How it will affect employees with absenteeism problems
13


SECTION 3: SPEAKING
TOPIC 4.2
GENERATION GAPS

Suggested Questions
1. In what ways are twenty-year-olds usually different from fifty-year-olds?
...................................................................................................................................
2. Do you think old people are often more conservative than young people?
...................................................................................................................................
3. Why do so many old people treat us as if we were immature?
...................................................................................................................................
4. What are the advantages and disadvantages of living in an extended family?
...................................................................................................................................
5. What could be some problems with a partnership or marriage of different
generations?
...................................................................................................................................
6. Have you ever debated with your parents? If yes, what was it about?
...................................................................................................................................
7. At what age should young people be treated as adults by their parents?
...................................................................................................................................
8. What are some common issues that people of different generations disagree on?
Why?
...................................................................................................................................
9. Do generation gaps cause problems in the workplace?
...................................................................................................................................
10. How can we improve mutual understanding between the generations?
...................................................................................................................................

14


UNIT 3
SECTION 1: LISTENING
PART 1: Picture Description
Choose the statement that best describes what you see in the picture.
1. (A) (B) (C) (D)

2. (A) (B) (C) (D)

3. (A) (B) (C) (D)

PART 2: Questions and Responses
Listen to the questions and choose the best answer.
4. (A)

(B)

(C)

5. (A)

(B)

(C)

6. (A)

(B)

(C)

15


PART 3: Short Conversation
Choose the best answer to each question.
7. What is the woman trying to do?
(A) Order some fabric
(B) Buy 2 benches for the hallway
(C) Cover some chairs with fabric
(D) Pay for what she ordered
8. What will the man do next?
(A) Place an order for the woman
(B) Bring the extra rolls of fabric to the store
(C) Wait in a room
(D) Go check the storage room
9. What is true about this conversation?
(A) They haven't paid for their purchases.
(B) They are short of chairs in the waiting room.
(C) The woman has already ordered enough fabric.
(D) The man is working at a clothing store.

PART 4: Short Talk
Choose the best answer to each question.
10. What is the man talking about?
(A) Losing weight
(B) Eating healthily
(C) Looking young
(D) Tooth care
11. Which of the following foods did the man NOT mention?
(A) Fruits
(B) Vegetables
(C) Potato chips
(D) Rice
12. According to the man, what should you drink?
(A) Sugary drinks
(B) Water
(C) Anything you like
(D) Milk
16


SECTION 2: GRAMMAR AND READING COMPREHENSION
PART 5: Vocabulary and Grammar
Choose the correct word or phrase marked A, B, C, or D to complete each sentence.
13. Forecasters are now saying that chances of snow during the holiday period are
more …………… than they were predicted last week.
A. likely
B. suitable
C. similar
D. considerate
14. Recent rumors suggest that the chairman of the board is …………… into replacing
her assistant with someone who is better at multitasking.
A. finding

B. looking

C. viewing

D. searching

15. The concert hall has reached its legal seating ……………, so no more people will
be allowed in at this time.
A. restriction

B. constraint

C. capacity

D. proportion

16. The …………… for terminating the contract were not discussed.
A. provide

B. provider

C. provisions

D. provisioning

17. The contract calls for the union to …………… who their bargaining representative
will be.
A. specific

B. specifying

C. specification

D. specify

18. The professor suggested that Ms. Johnson …………… his office while she was
teaching in Europe.
A. using

B. used

C. uses

D. use

19. It is imperative that each country …………… quick action when the terms of the
agreement are violated.
A. takes

B. take

C. has taken

D. took

20. Our personal computers are popular with people since their prices are
…………… low.
A. relation

B. relate

C. relative

D. relatively

21. In order to accommodate more and more customers, the restaurant should be
…………….
A. enlarge

B. enlargement

C. enlarged

D. enlarging

22. The pharmaceutical company …………… investors with a much higher return on
their investment.
A. provided

B. offered

C. gave

D. earned

17


PART 6: Incomplete Text
Choose the best word or phrase marked A, B, C, or D for each blank.
Questions 23-25 refer to the following passage.
Over the last ten years, the number of people entering managerial roles ……………
23.

A. was
B. were
C. has
D. have

increased significantly. Managers in virtually all kinds of industries are assuming increasing
responsibility while still ensuring that they …………… their routine requirements.
24.

A. meet
B. deny
C. search
D. look

The role is expanding but is often made more difficult because of the lack of
management training received. A recently retired management consultant once said,
“Most managers are promoted because of their expertise. And it is probable that for
every one manager who has received professional training, there are ten who’ve had no
formal training.” It is inevitable that managers are faced with many issues and problems
…………… a daily basis. A professor who also heads a leading management consulting
25.

A. for
B. on
C. with
D. through

company argues that organizations seek to recruit talented individuals without
realizing that talent can be difficult to manage. Managers have to work with a range
of people: the talented, the team players, those who handle stress well and those
who don’t.

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PART 7: Reading Comprehension
Choose the best answer marked A, B, C, or D to each question.
Questions 26-27 refer to the following advertisement.

Naeil Airline Company
Mesne City, Kuala Lumpur, Malaysia
www.naelairline.com
is looking for:

10 Female Flight Attendants
REQUIREMENTS:
 must be a graduate of any program from a four-year university
 must have a good scholastic record
 must be at least 5 feet 5 inches in height
 a minimum of one year experience in flight stewardship is preferred but not a
requirement.
 must have a pleasing personality in serving passengers
 must have good moral character
 must be able to accomplish the tasks assigned
 must be willing to travel to many foreign countries
Applicants must submit their comprehensive résumé, transcript of records, and
application letter to one of our international branches in Hong Kong or in Singapore.
After a period of deliberation and screening, lucky candidates are subject to an
interview with our management. If you pass all our screening procedures, we give you
an initial orientation course and actual practice in our branch office in Tokyo, Japan.
Therefore, if you think you are the right person we are looking for, take advantage of
this chance now.
26. What is NOT a requirement mentioned to become a flight attendant?
A. Eagerness to travel abroad
B. Less than a year of experience
C. Ability to deal with passengers
D. An excellent school record
27. Where is the training venue for successful applicants?
A. Kuala Lumpur
B. Singapore
C. Hong Kong
D. Tokyo

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