Thinking skill and problem solving is a skill in which individuals actively review the problem
that other people or people have accepted. Critical thinking is built on individual thoughts, views
and beliefs, plus the credible evidence that individuals acquire, ultimately drawing new
conclusions: Accepting or refuting these What others have said is "obvious".
For example: Many people say that "getting married and getting married with the same age will
be difficult for long-term physical and mental harmony, leading to unhappiness. Should get
married less than 5 - 10 years old.
You suspect this conclusion. You find the evidence, the reason to check the assertion on. Finally
you conclude that the above statement is not accurate with the evidence, arguments, arguments
I. PROBLEM SOLVING TOOLS
Brainstorming is a session technique that consists of a group of people seeking solutions to a
specific problem by collecting all the ideas of that group that arise at the same time according to
a certain principle. It also has advantages and disadvantages.
Advantages: Fostering cooperation, understanding, and mutual support among members,
thereby creating new solutions to difficult problems. The skills and knowledge of the
group are beneficial to the individual. At the same time, we also help each other improve
upon their participation. The biggest benefit is to take advantage of all the resources of
Disavantages: It is easy to cause backwardness if the problem is not clear. Choosing the
best ideas will be very time consuming. If the team leader is not strong enough, it will be
very easy for some of the members to be active, but some will not.
The term benchmarking refers to a reference standard that other audiences can compare.
Benchmarking is not a new idea, but it has become one of the key management tools of Total
Quality Management (TQM). Benchmarking, promising to bring valuable information for
quality improvement process in particular and the whole process of organization management.
The core of Benchmarking does not have to focus on the processes that competitors use in their
field of expertise, but rather identify the opportunities for continuous improvement in the most
economical and efficient way.
Benchmarking is the process of identifying what other organizations are doing better and doing
what they do to be as good as they are, or it is "a process of research, systematically searching
for best practices, pioneering ideas, best-of-breed production processes that lead to superior
results, "is a continuous process of cycling through the PDCA cycle. The planning phase focuses
on decision-making functions, the process for research, and the method of use. The focus phase
is on self-study to determine the characteristics of the selected processes. The test phase is a
comparison of the company's situation with the research results from the company's data for
benchmarking. This is called differential analysis. These differences can be either positive or
negative. The project start-up phase reduces the "negative" gap or maintains the "positive".
Flow charts are easy to understand because it shows how each step in the process fits together. It
shows how the process works and clearly shows concrete actions to accomplish the task. What's
more, each step in the flowchart helps you understand the workflow and knows what steps need
to be taken.
Thus, a flowchart can be used to:
· Identify and analyze processes.
· Develop a step-by-step process for analyzing, discussing, or exchanging information.
Identify, standardize or look for the steps needed to improve the process.
Also, because of the way information is transmitted step by step, you can focus more on the
stages that you undertake, and do not feel tangled by the overall process.
A Prioritisation Matrix:
It’s one of the effective time management methods commonly used by successful people. This
method is referred to by Stephen Covey in his book, First Things First, which is the method used
by President Eisenhower. Time management matrices divide the work into four groups based on
the critical and critical nature of the work. These are also two factors that we often have to deal
with when deciding what to do. And most of us are often hit by the "urgent" factor and let
ourselves be caught up in the constant turbulence of the rush. We think we did it right, but that's
In modern life, people are always confronted with stress: Dr. Eric Albert, a
psychologist and founder of the Institute for Stress Studies, says stress is the effort of the
body to adapt to change. . Stress is a term used to describe physical and mental overload.
In English, stress means tension, stress, excessive effort ... This is a problem that occurs
frequently due to many causes, increasing trend in modern life.
Situations that lead to stress:
You are sick or have experienced a life accident, labor accidents ... stress in the family
life, the need to make efforts to meet the work needs, uncomfortable relationship with
colleagues ... Even, the telephone ringing in the middle of the night, the excessive
noise ... are the causes of stress.
How does the body respond to stress?
Typically, stress exerts on the body through the five senses, which directly affect the
central nervous system, passing through three stages:
Stage of self-defense or adaptation: Adrenalin and many endogenous substances make
the body respond quickly to stimuli.
The next stage is a period of excitement or resistance reaction : The body
mobilizes the ability to adapt to the maximum to overcome.
Stage of inhibition: If stimulated with high intensity or small intensity stimulation but
prolonged lead stage of overproduction, the body falls into the condition of collapse susceptible
to infections, allergies ...
What diseases can cause stress?
- Nervous disease: insomnia, headache, dizziness, sadness, irritability, memory disorders,
- Cardiovascular disease: hypertension, myocardial infarction, cerebrovascular accident,
- Digestive diseases: peptic ulcer, gastrointestinal bleeding, gastric perforation, diarrhea, dry
mouth, anorexia, indigestion, bad breath, dysfunction colon ...
- Sexual disease: decreased desire, genetics, asthma, sexual intercourse
- Gynecological diseases: menstrual disorders, endocrine disorders
- Arthralgia: muscle cramps, back pain, joint pain, coughing senses in the fingers, eye machines,
- Body: collapse, fatigue, susceptible to allergies, infectious diseases.
CAUSE OF STRESS (Fish bone diagram)
5 Tips to help reduce stress effectively.
Join a YOGA class: Yoga not only keeps the body slim but also improves flexibility. It
also helps you deal with stress and inflammation. High levels of chronic inflammation are
associated with health problems such as cardiovascular disease, asthma and depression. A
study conducted by researchers at Ohio State University found that regular yoga
practitioners had lower levels of inflammation and were more able to control and tolerate
higher stress factors.
Get enough sleep: According to the Centers for Disease Control and Prevention (CDC),
getting enough sleep can help improve health and help you feel less stressed. Sleeping
insufficient sleep and stress can be a vicious cycle. Stress, fatigue throughout the day
makes it easy for you to lose sleep. And lack of sleep can make you tired, stressed the next
day. A 2010 study at the Calyton Sleep Institute found that people with chronic stress had
shorter sleep times and poor sleep quality.
Therapy chat: Psychotherapy is often used as a stress management tool to relieve stress
and anxiety symptoms. Chat can be a helpful therapy in which patients and
psychotherapists discuss patient issues and work together to fix problems that are being
negatively or distorted. In talk therapy, there are many different methods, such as
cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT) and group
therapy. All have in common is to help patients cope with negative thoughts and emotions
and help them make positive changes to cope better with daily stress.
Meditation: Many studies have shown the positive benefits of meditation, which reduce
stress, lower blood pressure, relieve pain and even prevent recurrence in patients with
depression. A study at the University of Emory in Atlanta found that meditation helps us
raise our mental awareness and control our thoughts while focusing on the breath that can
cure disorders such as lack of sleep. hyperactive and hyperactive. There are many different
methods of meditation. Meditation does not stop you from sitting cross-legged and
reading mantras to relieve stress. Some meditation styles focus on purifying the soul,
encouraging positive images and thoughts, and treating yourself and others around you.
People with limited mobility can also meditate while sitting in a chair or even lying down.
Laugh more: A study conducted at Loma Linda University in the US found that
participants who watched a comedy video reduced the cortisol "stress hormone" and
reduced epinephrine. These people also have a significant increase in endorphins,
enhanced emotional excitement, increased immunity and decreased depression. Laughter
not only helps us deal with stress or mental pain but it also helps to prevent physical pain.
Researchers at Oxford University in the UK found that laughter can stimulate the release
of endorphins, which are effective in relieving pain.
The economy is growing modern human life is increasingly tense, the ability to stress so much
higher. Harmonious management of time and work to avoid stress in life is a problem that
Leaders are concerned.
A good leader is someone who knows how to balance the game live and then realize the full
potential of the village as well as in the staff of the business to bring business.I rise higher and
higher in the integration period. Stress management, Effective teamwork and creative
stimulation in the enterprise the skills that a leader in a modern economy needs.
Recommendation of further advice in helping those
struggling with work-life balance.
Always make fun of yourself. Smile is always a tonic; a healthy excitement: fishing, hitting
tennit ... If tired, should rest. When it is necessary to reduce the intensity of work both physically
and mentally, give yourself the opportunity for active leisure such as sightseeing, tourism ...Be
aware of the limitations of eliminating the causes of stress. "Do not let a drop of water overflow
the water." Must adapt to circumstances, should not be passive in the circumstances leading to
stress. Try to be active in every situation, but avoid being agitated.
Exercise, sport ... sports will help you forget sorrow.
To meditate on the body and mind: Meditation (Meditation) is a highly focused, independent
mental activity that separates people from the world around them in a state of deep relaxation of
the body. and spiritually. It is an extremely effective method that leads to mental relaxation,
eliminating excessive emotions, removing many negative energy information.
Eat nutritious foods, vitamins, minerals to help the body recover. Eat more vegetables, fresh
fruits, increase protein. Breakfast to provide nutrition for a day of your work. No smoking,
limited alcohol. Tea, sochola ... will help you tired, more alert. Give yourself a deep sleep, get
enough sleep, sleep properly.
Consider stress as a factor in adaptation, which helps the body adapt to the circumstances of
life.Strengthen friendships, make contact with close friends, be confided is a form of positive
stress relief. Remember that you will not be alone. Should refuse contacts that may cause sorrow.
Friendships, social support is a powerful tool to fight stress.
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