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research final ENG100

National Economics University
Center for Advanced Educational Programs

Research Report on Volunteering of National
Economics University’s Intake 57 Students:
Real Situation and Solutions

Instructor: Mrs. Nguy Thuy Trang
Ngo Dang Huy
Nguyen Duy Khai
Hoang Quoc Khanh
Le Dang Hoang

Hanoi, November 2015
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ACKNOWLEDGEMENT
Firstly, we would like to take this opportunity to express our profound gratitude

and deep regard to our teacher: Mrs. Nguy Thuy Trang, for her exemplary guidance,
valuable feedback and constant encouragement throughout the duration of the research.
Her valuable suggestions were of immense help throughout our project work. Her
perceptive criticism kept us working to make this project in a much better way. Working
under her was an extremely knowledgeable experience for us.
Secondly, we would also like to give our sincere gratitude to all the National
Economics University’s intake 57 students who filled in the survey, without which this
research would be incomplete.
Moreover, this research was partially supported by our classmates. Thank you for
providing insight and expertise that greatly assisted the research.
Fourthly, we thank each of us ourselves for the stimulating discussions, for the
sleepless nights we were working together before deadlines, and for all the fun we have
had in the course.
Last but not least, we also place on record, our sense of gratitude to one and all,
who directly or indirectly, have lent their hand in this venture.

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TABLE OF CONTENTS
Acknowledgements ……………………………………………………………………….2
List of figures ……………………………………………………………………………..4

Chapter 1. Introduction
1. Proposal Research Topic ……………………………………………………………….5
2. Background …………………………………………………………………………….5
3. Rational ………………………………………………………………………………...5
4. Purposes ………………………………………………………………………………..5
5. Scope …………………………………………………………………………………...5
6. Research Questions …………………………………………………………………….6
7. Research Method ……………………………………………………………………....6

Chapter 2. LITERATURE REVIEW
1. History of voluntary activities …………………………………………………………6
2. Types of voluntary activities …………………………………………………………..7
3. Advantages of voluntary activities. ……………………………………………………9
4. The problems of volunteering ………………………………………………………...12
5. The targets of voluntary activities. ……………………………………………………12


6. Examples of typical volunteer organizations …………………………………………13

Chapter 3. DATA ANALYSIS
1. Real situation of National Economics University’s first-year students when it comes to
participating volunteer activities. ………………………………………………………..14

2. Solutions to mentioned problems. ……………………………………………………24
Chapter 3. SUMMARY
1. Summary ……………………………………………………………………………...25
2. Theoretical implications ………………………………………………………………25
3. Limitations of the research ……………………………………………………………26
4. Suggestions for further research ……………………………………………………...26
Reference ………………………………………………………………………………..27
Appendix ………………………………………………………………………………...28
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LIST OF FIGURES
Figures
Chart 1 - Student’s location …………………………………………………………….15
Chart 2 - Students’ state of residence …………………………………….…………….16
Chart 3 - The numbers of students have joined voluntary activities ……………………17
Chart 4 - Reasons for not taking part in voluntary activities. …………………………..18
Chart 5 - Parents’ opinions about volunteering ………………………………………...19
Chart 6 - Students’ frequency of volunteering …………………………………………..20
Chart 7 - The numbers of students have joined voluntary activities at National Economic
University ………………………………………………………………………………..21
Chart 8 - Best benefit you gained from National Economics University’s voluntary
activities …………………………………………………………………………………22
Chart 9 - Students’ comments on National Economic University’s voluntary activities...23
Chart10 - Some key solutions to problems ...…………………………………………….24

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Chapter 1. Introduction.
1. Proposal Research Topic.
Solutions to motivate National Economics University’s first-year students to take
part in volunteer activities.

2. Background.
One of the most frequently asked questions by first-year students is: “Besides
studying, what activities should they join in university?”. And most given advices are
volunteer activities. So why do first year students ought to take part in volunteer
activities? Firstly, volunteering is a perfect vehical to self-discover, learn and develop
social and relationship skills since you are meeting regularly with a group of people with
common interests. Also, instructing other volunteers will help you gain experiments to
increase teamwork and leadership ability. Next, joining a volunteer club brings fun and
fulfillment to your life because you can escape from your day-to-day routine of work,
school, or family commitments. Moreover, if you are lucky, you will find out something
that you indulge in. Finally, an affirmative that after graduating, with a university
certificate and valuable skills you benefit from volunteer activities, looking for a job is
not a difficult task anymore.

3. Rational.
National Economics University is popularly known for the remarkable volunteer
tradition. Volunteer clubs such as: NEU’s Students Volunteer Club, Black N have made
many meaningful activities for the school as well as the society. National Economics
University’s students are very enthusiastic about joining those clubs to dedicate their
youth and passion for volunteering activities. However there are still a small group of
students who have not realized the profit from non-profit activities.

4. Purposes.
The research is aim at:
- Helping National Economics University’s first year students to realize the
importance of joining volunteer activities.
- Motivating them to take part in volunteer activities more.

5. Scope: National Economics University’s freshmen.
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6. Research Questions:
- What is the real situation of National Economics University’s first-year students
when it comes to participating volunteer activities?
- What can be done to solve the mentioned problem?

7. Research Method:
- Quantity method:
+ Conduct online survey and give handout questionnaire paper.





Deliver approximately 10-15 questions.
Collect results.
Analyze data.
Use data in the research.

Chapter 2. Literature Review
1. History of voluntary activities.
According to Wikipedia, during 19th century, America experienced the Great
Awakening. Many people are against slavery. Younger people started helping the needy in
their communities. During the American Civil War, a women name Clara Barton called
“Angel of Battlefield” and a team of volunteers began providing aid to servicemen.
Barton founded the American Red Cross in 1881 and began mobilizing volunteers for
disaster relief operations, including relief for victims of the Johnstown Flood in 1889.
Prior to the 19th century, there were some formal charitable organizations existed
to work for disadvantaged people and the Salvation Army is one of the oldest and largest
organizations.
In the first few decades of the 20th century, several volunteer organizations were
founded, including the Rotary International, Kiwanis International, Association of Junior
Leagues International, and Lions Clubs International.
The Great Depression saw one of the first large-scale, nationwide efforts to
coordinate volunteering for a specific need. During World War II, thousands of volunteer
offices supervised the volunteers who helped with the many needs of the military and the
home front, including collecting supplies, entertaining soldiers on leave, and caring for
the injured.
After World War II, when President Lyndon B. Johnson declared a War on
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Poverty in 1964, volunteer opportunities started to expand and continued into the next
few decades. The process for finding volunteer work became more formalized, with more
volunteer centers forming and new ways to find work appearing on the World Wide Web.
According to the Corporation for National and Community Service (in 2012),
about 64.5 million Americans, or 26.5 percent of the adult population, gave 7.9 billion
hours of volunteer service worth $175 billion. This calculates at about 125–150 hours per
year or 3 hours per week at a rate of $22 per hour. Volunteer hours in the UK are similar;
the data for other countries is unavailable.
2. Types of voluntary activities.
We also classified the types of voluntary activities based on the content from
Wikipedia. Voluntary activities can be divided into ten different categories:
2.1. Volunteering as utilized by service learning programs
Many school on all education levels offer service-learning, which allow the
students to serve a group through volunteering while earning educational credit.
Alexander Astin said that widespread adoption of service learning is a helpful for
students to become more caring and responsible citizens and parents, for colleges and
universities to serve society well. Volunteering in service learning seems to have the
result of engaging both mind and heart. . Janet Eyler and Dwight E. Giles conducted a
national study of American college students to ascertain the significance of service
learning programs in order to, examine the impact of service learning on students. They
describe that students like service learning and gain more efficient from service learning
than from traditional instruction.
2.2. Skills-based volunteering
This kind of volunteering focus on specialized skills, the talents to strengthen the
infrastructure of nonprofits. The average hour of skills-based volunteering is valued at
$40–500 an hour, depending on the market value of the time, including medical
internship, dental elective, teaching English etc.
2.3. Volunteering in developing countries
International volunteering often aims to give participants valuable skills and
knowledge in addition to benefits to the host community and organization, including
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teaching English, working in orphanages, conservation, assisting non-governmental
organizations and medical work.
2.4. Virtual volunteering
Virtual volunteer completes tasks, in whole or in part, offsite from the
organization being assisted by using technology applications. Virtual volunteering is also
known as cyber service, telemetering, and teletutoring.
2.5. Micro-volunteering
Micro-volunteering is operated via an internet-connected device and completed in
small increments of time and does not require an application process or a training period.
2.6. Environmental volunteering
Micro volunteers contribute towards environmental management or
conservation. Volunteers conduct a range of activities including environmental
monitoring, ecological restoration such as re-vegetation and weed removal, protecting
endangered animals, and educating others about the natural environment.
2.7. Volunteering in an emergency
Volunteering often plays a pivotal role in the recovery effort following natural
disasters.
2.8. Volunteering in schools
Resource poor schools around the world rely on government support or on efforts
from volunteers and private donations. There are many opportunities available in school
systems for volunteers. Yet, there are not many requirements in order to volunteer in a
school system. Volunteers can add relevant experience to their resumes. Volunteers who
travel to assist may learn foreign culture and language.
Volunteering in schools can be an additional teaching guide for the students and
help to fill the gap of local teachers. Cultural and language exchange during teaching and
other school activities can be the most essential learning experience for both students and
volunteers.
2.9. Corporate volunteering
Employee Volunteering Programs (EVPs), also called Employer Supported
Volunteering (ESV), are regarded as a part of the companies' sustainability efforts and
their social responsibility activities. . About 40% of Fortune 500 companies provide
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monetary donations. The key drivers for companies that produce and manage EVPs are
building brand awareness and affinity, strengthening trust and loyalty among consumers,
enhancing corporate image and reputation, improving employee retention, increasing
employee productivity and loyalty, and providing an effective vehicle to reach strategic
goals.
2.10. Community voluntary work
Community volunteering refers globally to those who work to improve their local
community. This activity commonly occurs through profit organizations, local
governments and churches and encompasses ad-hoc or informal groups such as
recreational sports teams.
3. Advantages of voluntary activities.
3.1. The health benefits of voluntary activities.
After doing some research on Robert, Jr., Kimberly, S., and Nathann, D.’s book:
The Health Benefits Of Volunteering, we have found some typical health benefits from
participating in voluntary activities:
3.1.1. The benefits of giving through service to others.
3.1.2. Volunteering contributes to life satisfaction, and mental health.
3.1.3. Volunteering increases physical well-being.
3.1.4. Volunteering reduces mortality and illness.
Mary M.’s research: Ten Professional Development Benefits of Volunteering that
we have read also give us very useful and informative contents about volunteering’s
benefits.
3.2. Voluntary activities improve employability.
A survey carried out by TimeBank through Reed Executive showed that among
200 of the UK’s leading businesses: 73% of employers would recruit a candidate with
volunteering experience over one without, 94% of employers believe that volunteering
can add to skills and 94% of employees who volunteered to learn new skills had
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benefited either by getting their first job, improving their salary, or being promoted.
Being a participant of the voluntary organization is also a way to find out what
field you will do best. If you are thinking that you have made a wrong decision in
choosing your current career, go for voluntary activities that are related to your true
passion. In addition, joining in a volunteering is the way to add plus points to your
portfolio so you have the tendency to pass the job recruitment over other candidates.
3.3. Voluntary activities help you learn or develop a new skill.
Knowledge is valuable and everyone, despite the gender and age, can adopt skills
and knowledge. As Mahatma Gandhi said, “Live as if you were to die tomorrow. Learn
as if you were to live forever.” It is never too late to learn new skills even though you are
in employment or have finished education. You do not have to enroll in courses in school
to achieve knowledge; you can get it through daily activities, especially through
voluntary activities. While volunteering, you can get skills from planning skill, time
management skill, budgeting skill to supervisory skill. The possibilities are many; you
will have no idea what you will receive after join voluntary work.
3.4. Voluntary activities help you connect with the community.
According to Mary M, “We sometimes take for granted the community that we
live in. People and societies co-depend on each other for survival but growth of such
things as commercialism is seeing traditional values being disregarded.” Helping others
and having an impact on people’s wellbeing are great benefits of voluntary activities.
Since you are the one who take the advantages from society, why don’t create a
connection with your community and give back somes of the profits that it gives you.
3.5. Voluntary activities express motivation and sense of achievement
As the author explained, “as a volunteer you have made a decision to help on your
own accord, free from pressure to act from others. Volunteers predominantly express a
sense of achievement and motivation, and this is ultimately generated from your desire
and enthusiasm to help. Sometimes volunteers are regarded as do-gooders and those that
hold that view also assume that one person can never make a difference. It may be true
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that no one person can solve all the world’s problems, but what you can do is make that
little corner of the world where you live just that little bit better.”
3.6. Voluntary activities discover new interests and hobbies for you.
Finding new interests and hobbies through volunteering can be fun, relaxing and
energizing. Being a volunteer in small projects at school, help the laundry for the elders
in your place, fund raising for the orphans,.. These activities will somewhat help you
discover new interest and hobbies that you have never thought of. Moreover, the energy
and sense of fulfillment can carry over to a work situation and sometimes helps to relieve
tensions and foster new perspectives for old situations.
3.7. Voluntary activities are new worthwhile experiences.
There is no better way to have life experience than taking part in voluntary
activities. When volunteering, you will encounter problems that are not in your plan, so
you will learn more from that experiences. Mary M said that it is possible to volunteer in
developing countries and see the direct impact of your actions on some of the most
vulnerable people of the world. It will be the blast of your memory whenever you
reminisce about.
3.8 Meeting a diverse range of people is another benefit of voluntary
activities
Volunteering is like tomorrow since you do not know what will happen, who will
you meet, what new skill will you learn and what will it change your life. Volunteering is
a small society with people from all gender, age, skin color, backgrounds. It gives you a
chance to meet a wide range of people and create a networking that you cannot calculate
the benefits it will bring. Everyone you meet is a great source of information, knowledge,
and experience. Why don’t you take part in voluntary activities to indirectly learn that
skills and knowledge from them?
3.9. Voluntary activities is an indirect way to send a signal to your employer,
teachers, friends and family…
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Experiences from voluntary activities will help you become a better version of
yourself. When employers or academic institutions look at your volunteer record, they
will see your desire, commitment as well as your dedication to the activities, so they can
assume that you will have the same motivation to the job or study.
4. Problems of volunteers.
According to the survey made by John Braime and Minna Ruohonen (2011), this
chart is the summary of responses from 503 students who’d signed up with their
institutions’ volunteering service but had not actually participated in any volunteering
activities. The most common answer was “I am/will be too busy with academic work”
that makes up for 49 percent of given answer. Other popular answers are “project are at
suitable times” (29%) as well as “could not find volunteer role linked to my future”
(29%).
Other responds consist of: “unsuitable location of projects”, “language barrier”,
“family commitment”, “I did not have good experience from the previous volunteering”,..
Only 2% of respondents said that the reason they did not taken in voluntary
activities is that they had failed at volunteering interview, and only 1% is due to illness
problems.
In another survey done by John Braime and Minna Ruohonen (2011), problems of
students who have taken part in voluntary activities mostly come from: “learning new
skills/adapting to environment/training” (35%), “time management” (28%) and
“working/dealing with challenging population (children/disabled) or people from
different background (class/culture/language) (25%).
“Communication and language”, “monetary issues” and “commitment” are also
the barrier that volunteers have faced while being a participant in voluntary projects.
Only 2% of respondents find it hard to obtain motivation. In addition, 1% of the
answer given is about not to be able to find the right place to volunteer.
5. The targets of voluntary activities.
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Voluntary activities help everyone who needs support.
6. Examples of typical volunteer organizations.
Based on the article of Sarah V. about “2015 Best Volunteer Abroad Programs,
Organizations, & Projects” on the website Volunteer Forever, we can conclude some best
organizations in voluntary field.
Global Vision International (GVI)
Founded in 1997 by Richard Walton, Global Vision International provides
volunteer and internship opportunities in Africa, Asia, Australasia, Europe, Latin
America, and North America. GVI has sent more than 20,000 volunteers overseas on
programs ranging from construction, to animal care, to education, and beyond.
Naturally Africa Volunteers (NAV)
Naturally Africa Volunteers (NAV) coordinates sustainable, community-centered
projects throughout Kenya, South Africa, Malawi, Tanzania, Ghana, and Namibia.
Naturally Africa Volunteers seeks to solidify its change on two levels-- by coordinating
high-impact, well-researched volunteers programs and by supporting its international
volunteers from the moment they join the project.
Projects Abroad
Projects Abroad was founded in 1992 by Dr. Peter Slowe, and currently sends
more than 10,000 people overseas every year. With over 65 reviews, Projects Abroad is
one of the most popular and highly rated programs on Volunteer Forever. Projects Abroad
volunteers and interns have the opportunity to assist with a wide-range of programs
focusing on agriculture, teaching, sports, archaeology, and more, with projects open to
teens, gap year travelers, university students, and professionals.
Agape Volunteers
Agape Volunteers is a UK-based non-profit organization that operates low-fee
volunteer projects throughout Africa. Agape Volunteers was founded by Oxford graduate,
Guillaume Lefevre, in 2011 and boasts a perfect 5-star rating on Volunteer Forever. The
program offers volunteer projects in Kenya, South Africa, Ghana, and Tanzania with
projects ranging from medical volunteering to coaching a football academy in Nairobi.
International Volunteer HQ (IVHQ)
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Founded in 2007 by Dan Radcliffe, IVHQ provides a wide variety of affordable
volunteer trips to 28 countries in Africa, Asia, and Latin America. IVHQ has placed more
than 41,000 volunteers overseas on projects ranging from teaching, to healthcare, to
childcare, and more. Programs last one week to 24 weeks and start at $180.
International Student Volunteers (ISV)
Since 2002, ISV has provided volunteer and adventure travel programs to more
than 30,000 students across six continents. Programs range from conservation, to
education, to infrastructure development and beyond, and in addition to ISV’s standard
volunteer programs, students are welcome to join for internships and college credit
supported by more than 300 universities worldwide. Volunteer programs through ISV
start at $3,695, depending on the location.

Chapter 3. Data Analysis.
I. Real situation of National Economics University’s first-year students when it
comes to participating volunteer activities.

1. Students’ location.

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Chart 1. Student’s location
The pie chart shows the location of students where they lived before being
National Economics University’ students. More than half of them lived in Hanoi that
takes over 51,4%. In 49,6% of students coming from other cities, the rate of urban cities
is 18,9% and rural cities is 29,7%.
There is incomprehensibleness why we ask students’ location while they were
studying high school. According to some National Economics University’s volunteer, one
of the most important things deciding your contribution to voluntary activities in National
Economics University is whom you live with? Of course of that, most of students, which
have lived with their parents since they started studying high school, wouldn’t change
their residence when they become a National Economics University’s students. Other
students come form other cities can live alone or with their friend. As a result of that, they
are not controlled by parents so that they can free take part in any voluntary activities
they want.

2. Students’ state of residence.

Chart 2. Students’ state of residence
Students’ state of residence is one of the reasons that affect the likeliness of
participating in voluntary activities. This bar chart illustrates the state of residence of
students who answered the survey.
Overall, it can be clearly seen that most students live with their parents (54,10%).
If you live with your parents, you might meet the prohibition since some people become a
member of too many organizations; the voluntary events take a lot of time and the
students cannot balance their study with social activities. A smaller number of students
have friends as their flat mate, and that accounts for 18,9%. In addition, 10,8% of
respondents live with their relatives. The left 16,2% of students have to take care of
themselves as they live alone. In contrast to the students living with their parents, the sum

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of 45,9% of students who live with their friends, relatives and alone have more tendency
to take part in voluntary activities because they have no restrictions from their parents.

3. Have you ever joined any voluntary activities?

Chart 3. The numbers of students have joined voluntary activities.
This pie chart shows the difference in terms of the number of volunteer and nonvolunteer. Out of 37 responses, 46% of students are volunteers, while 54% of them have
not participated in any voluntary activities. As volunteering has become a trend lately,
together with the enormous benefits it brings, I believe that, in the near future, when we
conduct this research again, we can get a better result with a higher difference between
volunteer and non-volunteer. More and more students will recognize the great impact of
voluntary activities on them as well as the society. We will encourage people around us to
take part in more voluntary organizations, and make the volunteering becomes the daily
hobby, not the recommended scheme.

4. Reasons for not taking part in voluntary activities.

Chart 4. Reasons for not taking part in voluntary activities.

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This pie chart clarifies the reasons of non-volunteers for not taking part in
voluntary activities.
According to the given data, “busy with studying and other things” and “have no
information of voluntary activities” accounted for the majority of listed causes, while
“have no interesting projects” and “other reasons” share the same spot for the least
answered reason.
In detail, there is 31% of people were busy with studying and other things
together with not having information of voluntary activities. 23% of people felt that
voluntary projects gave them no benefits. 7% of people did not join any voluntary
activities due to parents’ prevention. There were only “not finding any interesting
projects” and “other reasons”, both accounting for 4% respectively.

5. Parents’ opinions about volunteering.
Chart 5. Parents’ opinions about volunteering
The pie chart indicates students’ parents’ opinion about voluntary activities.
Generally, most of parents’ attitudes to voluntary activities are neutral and
beyond. “Neutral” seizes up to 35%, both “satisfied” and “very satisfied” account for
24%. Just about 11% of parents are dissatisfied of voluntary activities and only 6% are
very dissatisfied. Volunteering is social activities and it brings many advantages to people
so that parents’ positive attitudes are understandable. Most of parents’ opinions are
positive, this is the basement for voluntary activities to develop and widely spread.
Positive parents think that these activities may motivate their sons and daughters to be
active students and helpful citizens. Participating in volunteering means people face to
society, social problems, contact to many kinds of people so volunteers tends to be more
knowledgeable, experienced than normal people. Those advantages are the reason for
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parents’ belief in students’ joining in these activities. To the parents who have negative
opinions, voluntary activities seem to be unattractive. Volunteering is not paid in any
forms so that it is time wasting to take part in. This thought is true in some ways, helping
other people is give them your time, your effort and maybe your health. In order to gain
more positive opinions from people, voluntary activities should do well the task of
marketing.
6. Students’ frequency of volunteering

Chart 6. Students’ frequency of volunteering
The pie chart describes the frequency of volunteering of students. There are 22%
of students arrange their time to take part in voluntary activities every month. As is
presented in the pie chart, with 39% answers are “every year”, many students don’t want
to spend too much time for voluntary activities, while 25% of students enjoy these
activities and join them every week. Eventually, 14% of them love and they can do it
every day. It can be seen that these students are very aggressive; they took part in
voluntary activities while they were studying in high school. Although they faced up to
the university entrance examination, they still spend time to do some useful works. With
an advantageous environment for voluntaries activities in National Economics University,
there is an affirmative that they can improve themselves and will become true volunteers.
7. The numbers of students have joined voluntary activities at National Economic
University.

Chart 7. The numbers of students have joined voluntary activities
at National Economic University
The pie chart indicates students who have joined National Economics University’s
voluntary activities or not. Because of some reasons, up to 54% of students haven’t been
National Economics University’s volunteer, but 46% of them have already taken part in
voluntary activities at National Economics University. Nearly half of these students took
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part in National Economics University’s voluntary activities while they were studying in
high school and it demonstrates that volunteer movement in National Economics
University is very eventful. Not only National Economics University’s students but also
dose it attract many students come from different schools, universities, … For the
purpose of that, there will be more and more students taking part in National Economics
University’s voluntary activities

8. What is the best benefit that you gained from taking part in National Economics
University’s voluntary activities?

Chart 8. Best benefit you gained from National Economics University’s voluntary
activities
Further to the most important information, we also made a question of “which is
the best benefit you gained from your voluntary activities”. Most of them said that they
gained many benefits from volunteering and they were not able to define which is the
best, thus we told them to focus on their purpose at the very first moment they decided to
join volunteer and after that which part inside them was increase most. The result is 41%
of volunteers believe that they have more chances to learn and improve many useful
skills for their life such as communicating or team working skills… 17.5% of them is
getting more confident after they took part in social activities and this figure is equal to
the ones who think that voluntary activities help them expand social relationships. 12% of
the people who were asked answered that they got more experiences in solving problems,
thinking creatively and how to be outstanding among the crowd as joining voluntary
activities. Finally, only 6% of volunteer think that being a volunteer give them more

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opportunities to get a good job in the future and the same amount of people have life
satisfaction and mental health contributed after joining volunteer.
9. Students’ comments on National Economics University’s voluntary activities?

Chart 9. Students’ comments on National Economic University’s voluntary
activities
This bar chart shows students’ attitudes to voluntary activities in National
Economics University. Not mention those who have no opinion, most of students who
represent 34.5% strongly disagree that these activities are eventful. The number of
students who agree that these activities are useful, well organized, effective, attractive are
27.6%, 17.2%, 31%, and 27.6% respectively. Comments of students about this problem is
variable, it means people’s awareness of voluntary activities are different from each
other’s. Student is the main force to take part in voluntary activities, their comments are
the most practical opinions. Youngsters need activities that are entertaining, active, joined
by many people. To add these factors into voluntary activities, organizers should do well
at marketing their event, showing that they put much of their enthusiasm on the activities.
Volunteering is now widely spread among students, it is not so long to wait for a
voluntary activities. Students should also find information of activities and make a choice
of which to participate in. Human is the main solution to most of problems, it also true
with volunteering. By attracting more people, those activities will advance their quality
and scale.
III. Solutions to mentioned problems.
10. Key solutions to problems

Chart 10. Some key solutions to problems.
This pie chart shows students’ opinion about the key solution for voluntary
activities in National Economics University’s problem. 40% of students think that Human
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is the main factor to solve this problem. Other students think that society, which takes
over 31%, is the key solution. 26% of students think that this problem should be solved
with financial solution. There’s some other solution, but the number of students choose
those solutions are very few, about 3%. Human seems to be the best solution to solve the
problems. When an event is held, the number and quality of organizers will decide the
success level of that event. The problem of society belongs to the responsibility of
marketing. By showing people how helpful, efficient, meaningful your activities are, the
society will have a positive vision on them and support you to develop them. Finance is
always the fundamental basement for every event. Although it is important, the factor that
decides the amount of money is inviting sponsors belonging to the human problem. If
human problem is solved, all other problems are solved as well. A training course is
necessary for this requirement. Students are now more and more active and enthusiastic;
their skills will contribute remarkably in the voluntary activities.

Chapter 4. Conclusion.
1. Summary.
The research was conducted among the intake 57 students at National Economics
University in order to recognize the real situation of taking part in voluntary activities and
some solutions to the existed problems. Through the traditional method that is handling
the questionnaires, the research has reached the final result, which may be helpful with
voluntary organizers.
2. Theoretical implications.
The trend of voluntary activities is now developing along with the development of
students’ demand to take part in social events. People should have objective opinions and
practical vision on this tendency.
To the whole society, this survey shows the level of development, widespread
level of voluntary activities. Actually, volunteering is now a form of activities that
youngsters take part in to communicate and show their ability. To students, they can look
at the people comments on volunteering to control their time for activities. Besides, they
can make a choice of which kind of voluntary activities they are suitable to join in. To

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organizers, they can use the result of this survey to gain experience and give the relevant
solutions to some problems of organizing.
Generally, this survey is the overview of voluntary trend and the assessments for
some involved aspects.

3. Limitations of the study.
Despite the facts that our group has tried our best in terms of carrying out the
research and interpreting the received information, there still exist some limitations
besides valuable results. To begin with, owing to the matter of time, the research does not
cover all of the freshmen in the National Economics University , which proves to be not
so objective. The gathered numbers are not the genuine reflections of voluntary activities,
but generally speaking, it can be used depending on particular circumstances. Another
downside is that the approaches to other works concerning the same matter are not proper
because of the lacks of time and information. Therefore, a complete and detailed
comparison between National Economic University’s students and those in other
universities on the ground of voluntary work is out of the question. To the next point, we
choose to give handouts to students rather than interviewing them or collecting online
answers by Google docs. Although this method is time-saving, the information is
sometimes distorted as the students might do it carelessly or they are scared of their
secrets being published. It is not to mention the fact that people can freely express their
ideas by being interviewed, which can bring about a bigger diversity of answers
compared to giving handouts.
4. Suggestions for further research
With the 37 responses of first-year student in National Economics University,
some informations in the research are still not objective and not accurate. Moreover, the
targets are just only National Economics University’s first-year students, which is another
disadvantage of the research. Thus, to impove the results, further research should be
extended the targets to other universities and applied opinions from older students, who
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have joined voluntary activities in National Economics University because of their
experience.

REFERENCE
1. WIKIPEDIA. Volunteering. [Online] Available from:
https://en.wikipedia.org/wiki/Volunteering#Etymology_and_history [Accessed: 9th
October 2015].
2. WIKIPEDIA. Volunteering. [Online] Available from:
https://en.wikipedia.org/wiki/Volunteering#Types [Accessed: 9th October 2015].
3. ROBERT, JR., KIMBERLY, S., and NATHAN, D., The Health Benefits Of
Volunteering: A Review of Recent Research,
4. MARY, M., Ten Professional Development Benefits of Volunteering (Everything I
Learned in Life I Learned through Volunteering),
5. JOHN, B., and MINNA R., (2011) Exploring Impacts of Volunteering on University
Students in London.
6. SARAH, V., (2015) 2015 Best Volunteer Abroad Programs, Organizations, & Projects.
Volunteer Forever. [Online] 22nd January. Available from:
https://www.volunteerforever.com/ [Accessed: 8th October 2015].

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APPENDIX
1. Where are you from?
a. Hanoi
b. Other rural cities
c. Other urban cities
2. Who do you live with?
a. Parents
b. Friends
c. Relatives
CD d. Alone
3. Have you ever joined any voluntary activities?
a. Yes
b. No
4. If not, what are your reasons for not taking part in these voluntary activities?
(You can choose more than one choice)
a. Busy with studying and other things
b. Have no information of voluntary activities
c. Gain no benefits
d. Your parents’ prevention
e. Have no any interesting projects
f. Other reasons (please write it below): ………………………………………………
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5. If yes, how often do you take part in these activities?
a. Daily
b. Every week
c. Every month
d. Every year
6. What are your parents' opinions?
a. Very satisfied
b. Satisfied
c. Neutral
d. Dissatisfied
e. Very dissatisfied
7. Have you ever joined any voluntary activities at National Economics University?
a. Yes
b. No
8. What is the best benefit that you gained from taking part in National Economics
University’s voluntary activities?
a. Learn and improve many useful skills
b. Make new friends and expand your social network
c. Improve job opportunities
d. Get experiences
e. Gain confidence
f. Contribute to life satisfaction and mental health
9. If yes, based on your past experience, what do you think about problems in
National Economic University's voluntary activities?
(The answer ranges from: 1. Strongly disagree | 2. Disagree | 3. No opinion | 4. Agree | 5.
Strongly agree)

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