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Administrative medical assisting 5th by lindh chapter01

Chapter 1

The Medical Assisting Profession

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


Historical Perspective of
Profession
• Nursing: role of management, training,
assisting provider in clinical procedures
• 1978: profession of medical assisting
recognized by U.S. Dept. of Education
• 1991: American Association of Medical
Assistants (AAMA) approved current
definition of medical assisting

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.



Career Opportunities





Versatile and multifaceted profession
Employment in variety of settings
500,000 MAs in workforce
Projections of more than 650,000 by
2018

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


Education of the Medical Assistant
• Community colleges, junior colleges,
proprietary schools
• Requirements based on entry-level MA
responsibilities in medical office
• New mode of education is online
education
• Student receives diploma or certificate
• Associate’s and bachelor’s degree
programs
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


Education of the Medical Assistant
• Courses in a Medical Assisting Program
– Administrative
– General
– Clinical
– Practicum (externship and internship)
• Sites
• Benefits


© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


Accreditation of MA Programs
• CAAHEP
– Commission on Accreditation for Allied Health Education
Programs
– Accrediting body for medical assisting programs in private
and public postsecondary institutions
– Standards are minimum standards of quality
– On-site review teams evaluate program’s compliance

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


Accreditation of MA Programs
• ABHES
– Accrediting Bureau of Health Education School
– Accreditation to medical assisting programs in public and
private schools and colleges that offer health education

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


Attributes of MA Professional
• As you watch the video clip, write down
all the characteristics that Dee is
lacking.
• After you watch the video clip, do you
see any similarities between Dee and
yourself?

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


Attributes of MA Professional








Communication
Presentation
Appearance
Good personal hygiene practices
A smile
Follow dress code for your facility
Use of correct body mechanics
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


Attributes of MA Professional






Manual dexterity
Empathy
Good attitude
Competency
Dependability
Measuring blood pressure
requires the MA to see
and hear well >>

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


Attributes of MA Professional







Flexibility
Initiative
Desire to learn
Integrity
Accountability
Ethical behavior

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


AAMA
• American Association of Medical
Assistants (AAMA)
– Founded in 1956
– Certification
• Certified Medical Assistant (CMA)
• Voluntary, not mandatory, for medical assistants to
practice
• Continuing education requirement for recertification of
CMA credential

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


AMT
• American Medical Technologists (AMT)
– Founded in 1939
– Registered Medical Assistant (RMA)
• 1972: AMT established certification examination
• Voluntary credential for medical assistants
• National exam

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


AMT
• Certified Medical Administrative
Specialist (CMAS)
– Competent in multitude of skills
– Familiar with clinical and administrative concepts
– Credentials help secure medical assistant’s role in health
care field

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


AMT
• Continuing education
– Certification Continuation Program (CCP)
– To maintain RMA credential, you must obtain 30 points in 3year period

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


NHA
• National Healthcareer Association
– Certifies and offers continuing education course
development
– Membership services for professionals
– Registry for certified professionals
– Two ways to attain certification
• National certification exam
• NHA home study courses

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


NHA
• Continuing education
– Courses offered online
– Certification remains current
– NHA recognized and approved by many organizations

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


National Center for Competency
Testing (NCCT)
• Independent certifying body for many
allied health professions
• Two routes:
– Graduation from approved educational program
– Qualifying work experience

• National Certified Medical Assistant
(NCMA)

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


Regulation of Health Care Providers
• Credentialing regulates health care
providers, which ensures:
– Competence of health care providers
– Minimum standard of knowledge, training, skill
– Limiting of performance of certain procedures to specific
occupation
– Licensure, certification, registration are three kinds of
regulations/credentialing

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.


Regulation of Health Care Providers
• Scope of practice
– Medical assistants not licensed
– Medicine and nursing licensed professions
– License: regulates activities of professions by laws that
specify educational requirements and define scope of
practice
– MAs can become certified voluntarily

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.



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