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TRỊNH XUÂN NGỌC
Telesales staff

098223344
xuanngoc@gmail.com
xuanngoc.com

Male
01/12/1992
A30, TT9 Van Quan,
Hanoi

Career goal





Use presentation skill to convince the customer and create a better relationship with them
Become a telesales expert after 5 years and guidance for new Telesales staff
Write an EBook about Telesales, raise awareness about Telesales

Telesales

Education
University of Commerce
GPA: 8.0

Work experience
ADT INTERNATIONAL

2014 – Present

Telesales Vice Manager
- Build an effective Telesales structure
- Search customer database
- Mail chimp and customer care.
- Recruit and telesales training
ADT INTERNATIONAL
Telesales Staff
- Customer support
- Resolving claims

Activities
MC Club and English presentation club
10/2013 - 08/2014
- Take part in English presentation training
- Critical thinking

Skills
Microsoft office
English
Chinese

: Skilled
: Fluent
: Fluent

2011 – 2013




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