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Human resource management 15e by gary dessler 2017 chapter 18

Human Resource Management
Fifteenth Edition

Chapter 18
Managing Human
Resources in Small and
Entrepreneurial Firms

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Learning Objectives (1 of 2)
18-1. Explain why HRM is important to small businesses and how small business HRM is
different from that in large businesses.
18-2. Give four examples of how entrepreneurs can use Internet and government tools to
support the HR effort.

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Learning Objectives (2 of 2)

18-3. List five ways entrepreneurs can use their small size to improve their HR processes.
18-4. Discuss how you would choose and deal with a professional employee
organization.
18-5. Describe how you would create a start-up human resource system for a new small
business.

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I.
Explain why HRM is important to small businesses and
how small business HRM is different from that in large
businesses.

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The Small Business Challenge

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How Small Business HRM is Different



Size



Priorities



Informality



The Entrepreneur




Implications

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Diversity Counts Necessity and the Entrepreneur

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Why HRM Is Important to Small Business



Positive Performance



Customers

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II.
Give four examples of how entrepreneurs can use
Internet and government tools to support the HR effort.

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Using Internet and Government Tools to Support the HR Effort



Complying with employment laws







DOL
EEOC
OSHA

Employment planning and recruiting



Web-based recruiting

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Trends Shaping HR: Digital and Social Media (1 of 2)

Internet Recruiting

Let’s take a look…

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Employment Selection



Keep it in the industry



Automate the Process



Test Online



Poll your inner circle



Send a recording



Comply with the Law

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Employment Training



Private vendors



The SBA



NAM

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Employment Appraisal and Compensation



Oracle



Halogen



Salary.com

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Employment Health and Safety



OSHA

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Review



Employment laws



Planning and recruiting



Selection



Training



Appraisal and compensation



Safety and health

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III.
List five ways entrepreneurs can use their small size to
improve their HR processes.

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Leveraging Small Size with Familiarity, Flexibility, Fairness, and
Informality



More Personal Familiarity



Being Flexible



Informal



Simple, Informal Employee Selection
Procedures

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Improving Performance: HR Tools for Line Managers and Small
Businesses

Streamlined Interviewing Process

Let’s talk about it…

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Flexibility in Training



Few career development



Specific competencies



Informal Methods (Covey)

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Flexibility in Benefits & Rewards



Work/life flexibility



SIMPLE IRA

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Fairness and the Family Business



Set the ground rules



Treat People Fairly



Confront Family issues



Erase Privileges

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IV.
Discuss how you would choose and deal with a
professional employee organization.

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Using Professional Employer Organizations (1 of 7)



PEO’s



HRO’s



Employee /staff leasing

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Using Professional Employer Organizations (2 of 7)

1.

How do PEOS work?



PEOs vs. HROs

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